Privacy Policy 

Updated 04/09/2023

1. About this Notice

1.1. This Privacy Notice (“Notice“) explains how we (as defined below) collect, share and use any information that, alone or in combination with other information, relates to you (“Personal Data“) when you (“you” and “your“) use our website https://infinite-reco.com (the “Website“), or when you contract with us as a customer or a supplier. 

1.2. This Notice also sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them.

1.3. NP&CO treats compliance with its privacy obligations seriously. This is why we have developed this Notice, which describes the standards that NP&CO applies to protect Personal Data.

1.4. For the purposes of this Notice, NP&CO. with registered office at 791, Avenue Léonard de Vinci, 34970 Lattes and registered with R.C.S. Montpellier under number 79758189900029, (“NP&CO“, “us“, “we“, or “our“) acts as the data controller for the Personal Data that is collected via the Website. As a data controller, NP&CO is responsible for ensuring that the processing of Personal Data complies with applicable data protection law, and specifically with the General Data Protection Regulation.

1.5. Please take the time to read this Notice carefully. If you have any questions or comments, please contact admin@infinite-reco.com.

2.What Personal Data does NP&CO collect and why?

2.1. The types of Personal Data that we collect about you, and the reasons why we process it, are as follows:

Personal Data we collect
Why we collect it
Legal grounds for processing
Email address, electronic identification data (incl. when you sign up through Google or Outlook) and LinkedIn account usage data

Providing our services to our clients (including free-trial users), including managing the access to our services and enabling the pooling feature

Contractual necessity

Identification data, electronic identification data and Internet connexion utilisation data

To draw up commercial and frequentation statistics related to the use of our Services

Our legitimate interest in knowing the popularity of our services in order to take action to optimise its visibility or its interface

Identification data, electronic identification data and Internet connexion utilisation data

To provide tailored responses to your requests for information through the chatbot or when you contact us

Our legitimate interest in responding to requests

Email address, identification data

Managing our relationship with customers and suppliers (incl. invoices and payments

Contractual necessity

Name and surname Email address

Sending you marketing updates and messages regarding our services

Consent (unless a legal exception applies, in which case we would rely on our legitimate interest in promoting our services)

Any information relevant or potentially relevant to a dispute or legal proceeding affecting us.

Disputes and legal proceedings

Our legitimate interest in defending our rights and interests in court

2.2. We also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.  

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.

Some of this information may be collected using cookies and similar tracking technology.

3. Who does Infinite-Reco share your Personal Data with?

3.1. We disclose your Personal Data to the following categories of recipients:

(a) to our third party vendors and services providers who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Notice or notified to you when we collect your Personal Data. We disclose data to our third party vendors and other service providers we use in connection with the services they provide to us, to support us in the following areas : invoice and payment services, support services for customers and leads (chat on the Website), hosting of the Website, marketing and sending newsletters, data analytics;

(b) to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;

(c) to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose; 

(d) to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Notice;

(e) to any other person if you have provided your prior consent to the disclosure.

4. How we protect your privacy 

We will process Personal Data in accordance with this Notice, as follows:

(a) Fairness: We will process Personal Data fairly. This means that we are transparent about how we process Personal Data and that we will process it in accordance with applicable law.

(a) Lawfulness: We will process Personal Data only on lawful grounds.

(c) Purpose limitation: We will process Personal Data for specified and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable data protection laws. 

(d) Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the data are processed. 

(e) Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current as possible by informing NP&CO us promptly of any changes or errors. You should notify us of any changes to the Personal Data that we hold about you (e.g. a change of email address).

(f) Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data.  

(g) Limited Retention: We keep your Personal Data in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your data and do not store your data for longer, unless we must comply with applicable laws.

5.Data storage, retention and deletion

5.1. We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). We retain customer data for no longer than 2 years following the end of our contractual relationship. However, we will retain the personal data related to accounting for no longer than 10 years.  

5.2. When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible

6. International transfers of data

6.1. Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country [(and, in some cases, may not be as protective)].

6.2. Specifically, our servers are located in the United States, and our third party service providers operate in in the EU and the United States. This means that when we collect your Personal Data we may process it in any of these countries.

6.3. However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Notice. These include implementing the European Commission’s Standard Contractual Clauses for transfers of Personal Data with our third party service providers and partners. Further details can be provided upon request.

7. Your data protection rights

7.1. You have the following data protection rights:

(a) If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the following contact details admin@infinite-reco.com.

(b) In addition, in certain circumstances, as stipulated in the applicable data protection legislation, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the following contact details admin@infinite-reco.com.

(c) If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.

(d)You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.  

(e) If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area are available here.)

7.2. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

8. Linking to other websites

8.1. The Website may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Data you submit whilst visiting these websites.  

We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

9. Updates to this Notice

9.1. We may update this Notice from time to time in response to changing legal, technical or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Notice changes if and where this is required by applicable data protection laws. 

9.2. You can see when this Notice was last updated by checking the “last updated” date displayed at the top of this Notice. 

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